Hello,
Anyone also having invoicing issues?
I have requested it like 4 times and till now no reply.
Hi Karol,
Hmm, something must be blocking emails from our support desk to your email domain. I will try from a personal email instead. Let me know if that works!
A shipping order is not the same as an inovice yet this is what I got.
I informed the support about it but I was ignored.
My company cannot process this purchase because of it.
Hi Karol,
No problem, I have asked our accounting team for an accounting invoice for your order. Stay tuned.
I informed the support about it but I was ignored.
Hmm, I didn’t see any response come through… Can you please send a screenshot of the email with the Reply To visible so I can better troubleshoot this issue?
Hi Karol,
Thank you for sending those over. It appears our support desk system is suspending your emails:
In the meantime, let me know if the latest invoice sent on 9/22 works for your needs. For any future requests, please contact me directly at casey @ metageek . com