Invoice request issues

Anyone also having invoicing issues?
I have requested it like 4 times and till now no reply.

Hi Karol,

Hmm, something must be blocking emails from our support desk to your email domain. I will try from a personal email instead. Let me know if that works!Screen Shot 2020-09-21 at 12.34.27 PM

A shipping order is not the same as an inovice yet this is what I got.
I informed the support about it but I was ignored.
My company cannot process this purchase because of it.

Hi Karol,

No problem, I have asked our accounting team for an accounting invoice for your order. Stay tuned.

I informed the support about it but I was ignored.

Hmm, I didn’t see any response come through… Can you please send a screenshot of the email with the Reply To visible so I can better troubleshoot this issue?

Hi Karol,

Thank you for sending those over. It appears our support desk system is suspending your emails:

Screen Shot 2020-09-23 at 12.56.31 PM

In the meantime, let me know if the latest invoice sent on 9/22 works for your needs. For any future requests, please contact me directly at casey @ metageek . com