Error message: License service currently unavailable


I have a massive issue with all my license key (approx 260)

When we change a laptop for a new one and we use the same key and same software version, we get an error message : License service currently unavailable. Please check your internet connection and try again.

I’m not behind a firewall or VPN.


Hi yoan.sylvestre,

Sorry to hear about the trouble! This was caused by a licensing change that only affects older versions of Chanalyzer. Please update to this slightly newer version here and try registering with your key(s) again.

I need to update the licence or only the software?

the link that you provide is not working…
Can you past the full path please?

Hi yoan.sylvestre,

You will simply need to update the software.

Here is the download link for Chanalyzer 5.10:

If that doesn’t work, can you try downloadingfrom a different browser such as Google Chrome or FireFox?

No more issue with 5.10!!