Unable to verify credentials

Hello
Windows 10 user. I have just subscribed to Metageek Pro and attempted to open inSSIDer. I get the ‘unable to verify your credentials’ message when attempting to login to inSSIDer. I have seen a previous message topic on this and can confirm that I have my Firewall switched off, my virus scanner switched off and I am not running a VPN.

Any suggestions please?

Thanks


Nev.