Snipaste_2021-11-08_10-21-56|675x500
My network is working fine and no proxy.
I try --enableLogging things and inSSIDerTrace file is not exists.
version:5.5.0
Thanks
here is what is inside the “Trace” file:
"inSSIDer.exe Information: 0 : Logging is enabled
inSSIDer.exe Error: 0 : Network Connection error caused. Response Status Code : 0, Error message: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel…
inSSIDer.exe Error: 0 : Network Connection error caused. Response Status Code : 0, Error message: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel…
inSSIDer.exe Information: 0 : The network is unreachable. Please check your connection and/or proxy settings.
"
Hi user26.
Sorry to hear about the trouble! I’m not entirely sure what’s happening here. Do you happen to be running a VPN, or any sort of anti-virus or anti-malware software that may be restricting inSSIDer’s access to our licensing servers?
Hi!
I’m not running any VPN or anti-malware software
Well, I am not entirely sure what is the cause of the problem.
Even if I am connected to the internet via Wifi or Ethernet,
the program will complain that Network is not reachable
no matter what.
I am not a programmer nor a developer, just a computer tech guy
trying to fix this issue for a few hours on my own. So if this solution
does not help you in anyway, please don’t blame me. 
Take my solution as a grin of salt. But in my case, the solution worked.
I thought it was Sophos home antivirus clouded base program was
the cause of the problem. But it was not. Uninstalled it does not help.
All I know is when sign in the credentials, like keying
the email address & password, a file called update.exe will launch
and from you PC or laptop to my.metageek.com, if somehow your
firewall blocks it, then you have this problem. So you have to allow
this program to communicate (outbound).
Good luck.
