Signifi Agent Snapshot Failed

MetaGeek Products Signifi
1

Result of audit scan:

“Snapshot failed”

“Oops! Your snapshot didn’t send correctly for some reason. Please try taking the snapshot again.”

Multiple attempts, same result.

Note: Audit also reported No internet connection. (While connected to internet.)

I use Windows 10 Pro, and 64 bit Firefox 96.0.2

I turned off my antivirus and firewall temporarily. No change.

2

I’m getting exactly the same result, including displaying that there is no internet connection even though it also displays my correct public IP.